Our Splendide 2000 (I think that is the #, but most of the numbers are worn away) is acting up. I checked on line as well as in the forum archives and haven't seen this problem addressed. It fills fine, it starts to agitate, stops and adds more water, begins agitation again and then very shortly after it just stops. No water in, no water out, it is acting like it is in a "soaking" cycle (which I don't have on this version). If I move the dial, it will go to the next cycle, but of course it hasn't really "washed" anything. Sandy Stoltz
I was told years ago that the contacts in the knob start to get corroded and that if you rotate the knob a few turns occasionally, it would "clean" the contacts and would start working properly again. I still do it in the coach, but I've not had problem yet. Taking the knob for a spin did fix it many times. On the boat it made sense as the salt environment made it hard on contacts. And, it is a cheap attempt at a fix. Mike Baldacchino
If the knob spin doesn't work, it is probably the circuit board.
They will probably tell you it is the circuit board. (Easy to to remove and reinstall) The board is expensive ($300 ?) and if it went, it is probably the one of the two relay on it (Maybe $5-10). I change many on our boat from being in far away places with bad electricity. Burnt out the relays. If they are burnt, you can see the black spots. Mike Baldacchino
The circuit board in my Splendide is located at the right rear lower corner as you face the unit. When I replaced my board, I laid the unit on its face, removed the rear panel, R&R the board and reversed the process. I did not completely remove the unit from its spot. I pulled on the top rear of the unit till it pivoted on the bottom front edge and laid face down on a padded stool on the floor. The hoses and electric reached far enough so I did not have to turn them loose. Rudy Legett
Thanks Mike for the tip about spinning the knob. It worked Sandy Stoltz
Your washer-dryer comes equipped with a self-cleaning pump that does not require regular cleaning and maintenance. However, small objects may accidentally fall into the pump: coins, hair clips, loose buttons and other small items. To avoid possible damage, they are withheld in an accessible pre-chamber at the lower end of the pump.
To gain access, gently ease down the top of the toe-kick panel (at the base of the front of the machine) with a screwdriver or similar item to release it. Then ease the top edge forward to allow it to be lifted clear (Fig.13).
• Place a shallow dish or tray below the cover of the prechamber to catch the small amount of water present. Release the cover by turning counter-clockwise (Fig 14). Remove any items or debris.
• Securely replace the cover by turning clockwise. Refit the toe-kick panel by inserting the hooks on its lower edge into the slots and ease the top edge back into position.
"Why can't I see water through the door?"
Answer: Your Splendide uses the latest in washing technology and
needs less than half the water to get wash results that are
twice as good! ENERGY STAR® approved, your Splendide uses just
9-16* gallons of water and minimal electricity to effectively
wash and rinse all your fabrics.
How? First, Splendide revolutionary "Cascade" washing effect
emulates the energetic motion of hand washing - cleaning clothes
more thoroughly while treating fabrics gentler. Meanwhile,
Splendide sophisticated "brain" watches over wash parameters
like water level and foam control - making sure your clothes are
the cleanest they can be when the wash cycle is complete.
Because of these technological advances, your Splendide is rated
at the top of it's class (Class A**) in terms of energy
efficiency AND wash performance!
* Average. Your Splendide may use as little as 5 gal. per wash
load. **Class A Norm EN 60456 Washing Machine
"How can I optimize my dry times?"
Answer: Never overload the drum! Also, use 1-2 TBSP of a liquid
fabric softener as needed - softer clothes dry faster with less
Drying times depend largely on the type of material (some fibers
absorb more water than others), on the dampness of the articles
when drying is started (1200 RPM spin vs. 850 - 600 RPM spin)
and the amount of laundry that is being dried.
Special Condenser Note:
If you own a Comb-o-matic (ventless) model, when you remove
items after drying, they may feel slightly damp to the touch
even though they are dry. This is a normal result of the Comb-o-matic's
self-condensing drying process. Simply shake them out to allow
any humidity to dissipate (a few seconds) before folding or
hanging them as you usually would.
"Where's the load size selector?"
Answer: Your Splendide has a built-in Automatic Consumption
Control feature. It automatically adjusts the water used for the
size and fabric type of your load. No guesswork, perfect every
"Where's the lint filter?"
WD2100, WD2000S, WDC6200CEE, WDC5200 - Splendide's revolutionary
new pump system eliminates the need for you to clean a filter!
The only reason you should ever need to enter the pump
pre-chamber (behind the toe-kick) is if items like keys or coins
accidentally make their way into your wash load. The fact is,
your Splendide is so gentle on fabrics that very little lint is
produced. The small amount of lint that accumulates is safely
expelled through the drain (and out the vent in a vented model).
All Other Models - Your lint filter is located behind a small
door in the lower-right, front corner of the machine. A clogged
drain/lint filter can prevent your machine from draining
properly. To eliminate this risk, clean the drain/lint filter
regularly. View Filter Cleaning PDF (35k) (NOTE: WD802M Vented
models may also have an optional dryer lint screen installed at
the dryer vent attachment on the back of the machine. If
installed, this screen should be cleaned regularly to optimize
"Any tips for loading the drum?"
Answer: Remember, in separate w/d's, dryer drums are 100% larger
than washer drums. In your Splendide, you wash and dry in the
SAME drum. Therefore, if you wash full loads, you'll need to
remove some items (up to 50%) before starting a dry program.
When you program your machine to wash then dry automatically,
load the drum accordingly. (Go To SAMPLE WASH/DRY LOADS >>)
"What kind of detergent/How much should I use?"
Answer: Using detergents that aren't "low-sudsing" in any front
loading washer can cause excess foam which can back up inside
the machine or run out onto the floor. Using less of a regular
detergent can prevent excess foam, but may result in
unsatisfactory cleaning.To make sure this doesn't happen, we
recommend that you use only low-sudsing (sometimes called HE or
"High-Efficiency") powder detergents.
Because your Splendide is highly efficient, you only need to use
1 to 2 tbsp. of a powder detergent to get laundry spotlessly
clean. Using too much can cause oversudsing which can not only
damage your machine, but can make clothes appear dingy.
Using liquid detergents in any front-loading washer is not
recommended because they tend to produce too much foam. But, if
you prefer to use a liquid detergent, DO NOT use more than 1
For your convenience, we offer a premium laundry detergent
that's been designed specifically for high-efficiency washers
and has been successfully tested in Splendide machines. 100%
free of chemicals and artificial fragrances, Splendide Premium
Laundry Powder is tough on stains and odors, but gentle on
delicate skin, all washable fabrics, and the environment.
Learn more about Splendide Premium Laundry Powder »
"What kind of fabric softener/How much should I use?"
Answer: We recommend using 1-2 tablespoons of a liquid fabric
softener as needed - to reduce wrinkling and speed drying.
Bio-friendly fabric softeners, or those that appear light in
color, dissolve more quickly in less water and minimize build-up
within your machine and in the environment. NEVER use fabric
SAMPLE WASH/DRY LOADS
Sample Load 1: 2-3 Bath Towels, 1 Hand Towel, 1-2 Wash Cloth(s)
Wash & Dry Cycles: Cotton Heavy Duty Regular / Dry Time: 90-110*
Sample Load 2: 1 Queen Flat Sheet, 1 Fitted Sheet, 2 Standard
Pillow Cases Wash & Dry Cycles: Permanent Press Regular / Dry Time: 70-90*
Sample Load 3: 1 Hand Towel, 1 Pair of Jeans, 1 Sweatshirt
Wash & Dry Cycles: Cotton Heavy Duty Regular / Dry Time: 90-110*
*NOTE: Data purely indicative. Sample loads tested in 1.92 cu.
ft. drum model. You may wish to remove some items for 1.6 cu.
ft. drum models to avoid wrinkling. Actual dry times will vary
depending on the type, weight, and size of items being dried. (ie,
a size "Small " sweatshirt would dry faster than a size "XXL"
etc.). To avoid over drying, always start out setting a shorter
dry time, then add more time if needed.
How do I Wash ONLY?
1. With the machine OFF, Select a Wash cycle
2. Set the Dry Time knob to "0" min.
3. Press "ON"
"Use Express Wash and save 40% more time!"
Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Choose one of
Splendide's unique "Express Wash" cycles to wash smaller loads
of lightly soiled Cotton Heavy Duty or Permanent Press fabrics
in 40% less time!
"Shake and fold for wrinkle free drying!"
Hint: When washing large items like bed sheets or pants, set
them to wash ONLY (leave the Dry Time at "0" min). After the
wash cycle ends, give garments a quick shake and fold them
before starting a dry cycle. Yes, fold them before drying! This
keeps items from tangling - helping them dry faster and more
evenly while minimizing wrinkling! (NOTE: To Dry ONLY, select a
Dry Time, then advance the Program Timer to a "Dry" position.)
"With Delay Start your laundry is ready when you are!"
Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Wash and dry
your laundry during "Off-Peak" energy hours or when it's most
convenient for you. Use Delay Start to delay the start of any
wash program by 1, 3, 9, or 12 hour(s). With the machine power
OFF, advance the Program Selector to one of the Delay Start
positions (1, 3, 9, or 12h) then press the power button ON. When
the Status/Door Lock lamp stops blinking, advance the Program
Selector to your desired wash/dry program. Done!
"Save Resources - Wash larger loads!"
Hint: Wash full loads! Choose loads that include both items that
you want to dry in your machine AND items that you want to hang
dry. Set the machine to wash ONLY (leave the Dry Time at "0").
After the wash cycle ends, remove the items that you want to
hang, and your left with a smaller load that will dry
efficiently in your machine! (NOTE: To Dry ONLY, select a Dry
Time, then advance the Program Timer to a "Dry" position.)
"Use the "Wool" cycle for amazing hand wash results!"
Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Your machine
is so gentle on fabrics that you can trust that even your wool
and other delicate washable items will come out clean without
damage when you use the "Wool" cycle. When using this cycle, for
best results use a low-sudsing, HE "High-Efficiency" detergent
(small amount) that is suitable for wool/handwashables, taking
care not to wash more than 2.2 lbs.
"Dry at a lower heat setting!"
Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Use Permanent
Press Dry with Easy Iron Pressed, OR use the Delicates Dry cycle
for items that require "Low" or "Medium" heat drying. NOTE:
Unlike Cotton Heavy Duty Dry, Permanent Press Dry and Delicates
Dry do not carry out a spin cycle.
"Set it and forget it! Let Splendide take care of the rest!"
Hint: Save time when washing items like towels, socks and cotton
undergarments! Set the machine to wash through dry
automatically! Select a Cotton Heavy Duty cycle, a water
Temperature, a Dry Time (Higher than "0" min.), add laundry aids
to the Dispenser Drawer and press ON! Your Splendide will
thoroughly wash your laundry (adding detergent and softener
right when they're needed) and then start to Dry automatically!
No need to transfer the load after washing! With Splendide you
can do what you want to do, then return to clean, dry laundry -
every time! (IMPORTANT: For optimum performance, use 1-2 TBSP of
liquid fabric softener (OR a low-sudsing, HE "High-Efficiency"
detergent that softens fabrics) when washing "Wash Through Dry"
Q: How do I keep my machine in good working condition?
A: You can optimize the life of your appliance by following a
few, simple procedures. Here are some basic tips to help you
keep your machine in good working condition:
Tip 1: Never use solvents or abrasive cleaning products on the
body or rubber parts of your machine. Use a wet cloth to wipe
soap residue from the inside ofthe porthole glass door, or other
parts as needed.
Tip 2: Remove and rinse the dispenser drawer regularly under
running water to remove any detergent/fabric softener residue
that may build up. Also, remove any visible build up of
detergent/softener from the dispenser housing.
Tip 3: Models: WD802M, WDCI024M, WDCI025MCEE A clogged drain/lint
filter can prevent your machine from draining properly. To
eliminate this risk, clean the drain/lint filter regularly of
the lint and debris that naturally accumulates from
Tip 4: Close the water inlet taps when your machine is not in
use. This will limit wear to the machines' water circuit and
eliminate the risk of leakage.
Tip 5: When drying, always use the cool down cycle (the last
several minutes ofthe dry cycle). This feature not only cools
the snaps and buttons on your clothing, but allows the internal
parts of your machine to gently cool as well.
Tip 6: Never use more than 1-2 tbsp. of liquid * fabric softener
per wash load. We recommend using a biofriendly or similar
softener brand, because they are found to dissolve more
thoroughly in less water/are less likely to build up within your
*NEVER use fabric softener sheets.
Tip 7: Observe hard/soft water conditions and load sizes when
determining the amount of detergent*/fabric softener to use. Use
only 1-2 tbsp. of each. Remember, your machine is highly
efficient and you only need to use a small amount of these
products to get clothes spotlessly clean. Overfilling will
create an excessive foam situation that can damage the internal
mechanisms of your washer/dryer.
Q: How do I cut down on my dry times and keep wrinkling to a minimum?
A: Here are some tips to help you optimize your drying times and
minimize fabric wrinkling:
Tip 1: Firstly, because you are washing and drying in the same
drum, remember that your machine will not dry full wash loads.
(In separate wid's, the dryer drum is twice the size of the
washer drum). Therefore, if you choose to wash very full loads
in any combination washer/dryer you'll need to remove up to 50%
from your load before drying it. This will give these items room
to tumble freely in the drum with the optimum airflow required
to dry them.
When drying heavier fabrics your load sizes will need to be
smaller than when you're drying lighter, less absorbent fabrics.
As a rule, if your dry times exceed 110 minutes, reduce your
Tip 2: Second, before drying always preheat the drum. To do this,
set your dry timer when you set your wash controls. Your drum will preheat during the final spin of the
wash cycle and your machine will start drying automatically when
washing is complete.
Tip 3: Using a liquid* fabric softener during the wash cycle will
reduce the clinging/wrinkling effects of some fabrics and make
them softer/easier to iron. However, because your machine spins
at high speeds to remove more moisture from fabrics, some
laundry may cling to the drum after spinning. After the dry
cycle begins and the door lock has released, simply loosen/shake
out clinging laundry to optimize air circulation around your
clothing. Then close the door to resume drying.
*Never use softener sheets and never use more than 1-2 tbsp. of a
liquid fabric softener/wash load. Because they are found to
dissolve more thoroughly in less water/are less likely to build
up within your machine, we recommend using a bio-friendly or
similar liquid fabric softener brand-they tend to appear
light/white in color and are more liquid in consistency.
A special note about Comb-o-matics
If you own one of our Comb-o-matic models, your machine is
self-condensing (these machines require no outside venting to
dry). To keep dry times down, do not open the door until drying
is complete. Additionally, when you remove clothes from your
Comb-o-matic they may feel humid and hot to the touch. This is
normal. Simply shake them out and allow the humidity to
dissipate (this only takes a few seconds) then fold or hang them
immediately to minimize wrinkling.
Q: What kind of detergent/How much detergent should I use?
A: Since Splendide Laundry Centers use less water, they require
much less detergent to get your clothes spotlessly clean. We
recommend that you use only 1-2 tablespoons of low-sudsing
powder* detergent (or liquid equivalent) per wash load. (Adjust
your amount for smaller/larger loads or hard/soft water situations).
Using the correct amount of low sudsing detergent is very
important because continual over sudsing can damage your
machines' internal components and reduce drying efficiency.
Today there are detergents designed for front loading machines
known as 'HE' or 'High Efficiency.' You can benefit from these
soaps as they are made to dissolve quickly in less water.
*NEVER use detergent sheets
Q: Is using a Splendide Laundry Center much different than what
I'm used to?
A: Yes, in some ways. With Splendide machines you are washing
and drying in the same drum (1.5-1.9 cu. ft.) and load sizes are smaller. Wash cycles/times are
similar, but because combination washer/dryers are compact and
operate using 115V (vs. 230V), dry times are longer. Instead of
washing several, bulky loads of laundry in one day, you'll learn
to adjust your laundry habits to wash smaller, more convenient
loads every day or two. Perfect for singles or couples!
Because combination washer/dryers use horizontal-axis
technology, you can fill their drums fully and still get your
clothes spotlessly clean. However, to optimize dry times, if you
choose to wash very full loads in any combination w/d you'll
need to remove some items (up to 50%) from the drum before
drying. (Remember, in separate w/d's, the dryer drum is twice
the size of the washer drum). Removing some items give the
remaining clothing room to tumble freely while drying.
Our Comb-o-matic models require no outside venting and dry your
clothes much differently than the way you may be used to. They
use self-condensing drying, so when you remove clothes from your
Comb-o-matic, it is normal for them to feel hot and/or humid.
You will simply shake them out to allow the humidity to
dissipate (this takes only seconds) before folding or hanging
them like usual.
Splendide's compact combination washer/dryers give you the
convenience of washing and drying laundry where it has never
been possible before. When you adjust your washing habits
slightly and embrace this innovative way of doing personal
laundry, you will love your new Splendide Laundry Center